Freight Delivery Guidelines

Freight Deliveries

Why are there Backorders?

If the part says “IN Stock” means that my vendor normally stock this part and can leave the warehouse within 1-3 days.

If the part says “Currently no stock will ship directly from vendor” means there may be a short outage and it may take a few more days to ship.

PLEASE plan ahead. If you are aware of parts that normally fail, the best policy is to carry a couple and fill stock after a repair. In the fast moving world of Ag this is the best policy.

Order Processing
Orders are processed within 1 to 3 business days. Processing time is separate from shipping time and refers to the time needed to prepare, pick, pack, and hand your order off to the carrier. Orders placed on weekends or holidays begin processing the next business day.

Faster Shipping Does Not Guarantee Faster Delivery
Upgrading to expedited shipping (such as 2-day or next-day) only changes the transit time once your order leaves our facility — it does not speed up order processing. If your order is still in the 1–3 day processing window, paying for faster shipping may not get your package to you any sooner than selecting standard ground. We recommend choosing expedited shipping only when you know the processing time fits within your timeline.

Carrier Delivery Times Are Not Guaranteed
Major shipping carriers (UPS, FedEx, USPS, etc.) have eliminated guaranteed delivery times and no longer issue refunds for shipments that arrive late. As a result, we cannot guarantee a specific delivery date, and we are unable to refund shipping charges based solely on a carrier delay. Once a package is in the carrier’s hands, delivery timing is outside our control. Please plan ahead and allow extra time, especially during peak seasons or weather events.

UPS, FedEx and USPS have removed ALL delivery guarantees, meaning if you order 2nd Day Air and it arrives 4 days later there will be no reimbursements in cost or charges. So please keep in mind when you are trying to RUSH, that for the time being RUSH may not exist.

We appreciate your understanding and patience, and allowing us to serve your Ag Parts needs!

There will be NO reimbursement for shipping or freight costs. We have been doing this for many years, we understand your challenges.

Do you ship to Canada?

Due to the complexity of the US-Mexico-Canada Agreement(USMCA), as a small business it is to complex and difficult to ship to Canada at this time.

Freight Delivery Guidelines

  • All orders over 150 lbs MUST ship Freight.
  • Sometimes items under 150 lbs require freight delivery due to the size and composition of the product.
  • Emerson Ag & Industrial reserves the right to select the freight carrier.
  • Freight carrier deliveries require a person (18 years of age or older) to accept and sign for the delivery.
  • Items delivered via common freight carrier will be delivered to the residence or business on a ground level to an exterior threshold only.
  • Freight delivery means your product will be shipped and arrive via a large truck. Freight delivery is used when the size and/or weight of the product is too large to ship using small package carriers (UPS, FedEx, SAIA, OD, etc.).
  • Residential freight delivery usually does not provide for the unloading and/or movement of the product(s) purchased from the truck.
  • Deliveries are made via truck Monday through Friday between 8 a.m. and 5 p.m. Orders are not processed or shipped on Saturday or Sunday.
  • When an order requires Freight shipment, you will be contacted by a representative of Emerson Ag to verify delivery information. Rates vary for delivery based upon a commercial address or a residential address. Emerson Ag will then provide a quote for the delivery and an invoice will be sent for the delivery charge with the original order.
  • No shipments will be processed until the invoice is paid.
  • Emerson Ag will provide a PRO# for the tracking of the freight shipment to the customer after the items have been picked up from the vendor. Emerson Ag cannot guarantee a delivery date. Emerson Ag will inform the customer the usual number of days it takes to arrive at the customers’ delivery point.
  • Delivery Exceptions sometimes occur due to bad weather

Package Delivery Guidelines

  • Many items shipped from multiple U.S. warehouses. Shipping times may vary depending upon ship to address and order times. Please allow up to 72 hours for shipment processing from our home warehouse.
  • We ship most small packages UPS or USPS, which ever saves time and money for the particular shipment. Most packages are shipped ground service. Please note: Second Day, Third Day and Overnight Services are available but depending upon circumstances of product, ordering times or pick up times these services may be longer than stated. Not all services are available from all warehouses. Any service other than Ground you must call us in advance to see if the requested service is available for the products ordered.
  • Emerson Ag & Industrial reserves the right to select the freight carrier no matter the stated company on the order page.
  • Shipping and handling charges are added to your order based on your location, weight of the package, distance of delivery or type of UPS or USPS service chosen. We ship to the Continental U.S. and Canada only and may hand deliver to Northern California, Oregon, Nevada, and Utah when available. Please allow up to 72 hours for shipment processing from our home warehouse.
  • All personal deliveries are at Emerson Ag’s discretion. Other shipping arrangements can be made by contacting our office by email or telephone. No minimum order required. No order is too small for us to fill and ship. 7% delivery charge, for local delivery, will be added not to exceed $70 will be applied to each invoice.

UPS Zones 95627